Who Do I Call?

Sometimes residents have a problem that the City needs to address, but they are not sure who to call. If you scroll down this page, you'll find a list of the typical problems peolle encounter and who you should call in the City to get the matter resolved. If you are still not sure who to call, you can use the City's Service Request, either online or you can put in your request by phone by dialing  311 - (Online information on 3-1-1).

Click on this link and you'll find a list of all the City Departments with their telephone numbers.

The following are typical problems that citizens can encounter, and they want to know who do I call in the City to get the matter resolved.

If your problem is... 

then you call...

Abandoned or run-down building 

Property Maintenance 545-3429 

Abandoned vehicle 

Property Maintenance 545-3430 

Broken sidewalk or curbing 

Streets 545-3790 

Chronic Excessive Noise 

Zoning 545-3333 

Chronic pet noise - barking dog 

Animal Services 776-7387 or Police 252-2911 

Housing assistance 

Housing Loans 545-3369 

Indoor furniture used outdoors 

Property Maintenance 545-3430 

Leash law violations 

Animal Services 776-7387 

Lots overgrown with grass and weeds 

Property Maintenance 545-3430 

Loud parties and disturbing noises 

Police  252-2911 

Over-Occupancy – too many residents or too many apartments 

Zoning 545-3333 

Parking in the front yard 

Zoning 545-3333 

Pet waste left behind 

Property Maintenance 545-3430 or Animal Services 776-7387 

Pot-hole in street 

Streets 545-3790 

Property development (building or remodeling) 

Development Center 545-3483 

Roll carts left at the curb 

Property Maintenance 545-3430 

Sewer backed up 

Wastewater Maintenance 545-3910 

Shrubs and trees blocking the sidewalk 

Forestry & Beatification 545-3860 

Street light out 

Traffic Engineering 545-3850 or SCE&G 799-9000 

Trash and litter on the property and tree zone 

Property Maintenance 545-3430 

Trash pile on the street 

Solid Waste 545-3800 

Vehicle blocking driveway or fire hydrant 

Police 252-2911 

Water supply problem 

Water Customer Service 545-3300 

Zoning - improper use 

Zoning 545-3333